Get in Touch with Test Design

At Test Design, we are committed to providing every player with a premium experience — and that includes fast, friendly, and knowledgeable support whenever you need it. Whether you have a question about your account, a bonus, a payment, or anything else, our team is here to help.

24/7 Customer Support

Our dedicated support team is available 24 hours a day, 7 days a week, so you never have to wait long for assistance. No matter the time of day or night, a real person is ready to help you.

Ways to Contact Us

• Live Chat: The fastest way to reach us. Click the live chat icon available on any page of the site to connect with a support agent instantly, any time of day.
• Email Support: For less urgent enquiries, you are welcome to send us a detailed message. Our team aims to respond to all email enquiries promptly and thoroughly.

Before You Contact Us

You may find an instant answer to your question in our Help Centre. Common topics covered include:

• Account registration and verification
• Deposits and withdrawals
• Bonus terms and wagering requirements
• Responsible gambling tools
• Technical issues

Responsible Gambling Support

If you are concerned about your gambling or the gambling of someone you know, please reach out to us immediately. We take responsible gambling seriously and can apply account restrictions, cooling-off periods, or self-exclusion upon request. You may also contact independent organisations such as GamCare or BeGambleAware for free, confidential support.

Licensing & Regulatory Information

Test Design operates under licence #123456 issued by the UK Gambling Commission (UKGC). If you have a complaint that has not been resolved to your satisfaction after contacting our support team, you have the right to escalate the matter to the UK Gambling Commission or an approved Alternative Dispute Resolution (ADR) provider.

Our Commitment to You

As a premium online casino trusted by UK players, we pride ourselves on transparency, fairness, and exceptional customer care. Every enquiry is treated with the utmost respect and confidentiality. We look forward to hearing from you and resolving any matter as quickly as possible.

New players only. Min deposit £10. Wagering requirement 35x. T&C apply. Please gamble responsibly. 18+.